Terms and Conditions

PLEASE CAREFULLY READ THESE TERMS AND CONDITIONS (“TERMS AND CONDITIONS”) BEFORE PLACING AN ORDER OR USING THIS WEBSITE. THIS WEBSITE IS OWNED AND OPERATED BY KRATOMWORX AND ITS AFFILIATES (COLLECTIVELY “KRATOMWORX”, “US”, “THE”, “WE” or “OUR”). THE TERMS AND CONDITIONS MAY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A LAWSUIT OR CLASS ACTION.

BY USING THIS WEB SITE OR ANY WEB SITE OF KRATOMWORX AND/OR PLACING AN ORDER FOR KRATOMWORX PRODUCTS OR SERVICES, YOU AGREE TO BE BOUND AND ABIDE BY THESE TERMS AND CONDITIONS AND ANY AMENDMENTS THERETO, AND AGREE THAT YOU ARE AT LEAST 18 YEARS OF AGE AND ELIGIBLE TO USE THIS SITE AND PLACE AN ORDER FOR KRATOMWORX PRODUCTS AND SERVICES.

IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS, PLEASE DO NOT USE THE SITE OR ORDER OR USE KRATOMWORX PRODUCTS OR SERVICES. We may update or amend these Terms and Conditions from time to time to comply with law or to meet our changing business requirements without notice to you. Your continued use of the Sites and/or other products or services of KRATOMWORX after any such changes constitutes your acceptance of the new Terms and Conditions. Any updates or amendments will be posted on the Sites. The Terms and Conditions displayed on the Sites at the time the order is accepted will apply to the order. These Terms and Conditions govern and apply to your (“you” or “your”) access to and use of the Sites and their related domains on which these Terms and Conditions appear, any order you place through any of the Sites, and to all products and services we supply, produce, distribute, or market.

Registration

Customers are not required to register for an account to order our products. The only required information for placing an order is your name, shipping address, email address, phone number, and payment information. Your email address will only be used to send orders and shipping confirmations. All information that is entered is the sole ownership of KRATOMWORX, and will not be sold or distributed, and is only used to process orders and to follow up with customers. Customers acknowledge that follow up phone calls can be made by company or third-party representatives, as well as an automated service.

Orders

When you place an order, we will request certain details so that we may process your order quickly and efficiently. In addition to your name, shipping address, email address, and phone number, we will also need your payment information, such as a credit card or debit card number. Your contact details will only be used in case there is a problem with your order or if any other important information needs to be brought to your attention.

When purchasing our products you agree not to resell our products. Resale of our products will result in legal action.

Customer Service

The information you provide to KRATOMWORX will be used to send you your order confirmation and shipping confirmation emails. Customer service inquiries will be responded to via email or telephone, whichever is your preferred method. We will only contact you regarding your inquiries or orders.

Special Offers

We periodically offer special deals or discounts, which may be delivered by email or by physical mail. We respect your privacy, so if you are not interested in receiving special offers, you may opt out. See ‘Opt Out’ section.

Our Products or Website Updates

If there are important website updates that we think you would be interested in, or if we revise or introduce new products, we may send this information via email or physical mail. See ‘Opt Out’ section.

Newsletter

Our informative newsletter is available to anyone who wishes to receive it on a non-paid subscription basis via email. We respect your privacy, so if you do not wish to receive the newsletter, you may opt out. See ‘Opt Out’ section.

Personal Information

Your information privacy is important to us. Personal information provided by you for orders and/or inquiries will not be sold or shared with third parties.

Third-Party Representative

Outside shipping companies are used to deliver your orders, such as USPS, UPS, and FedEx. An outside credit card processing company is used to process your payment information for goods and services. These third-party companies do not share or sell your private information, and are only allowed to use your private information to process and ship orders.

Legal Disclaimer

We will comply with all law enforcement, courts, and other judicial systems in accordance with the law, and we reserve the right to disclose any private details to comply with the aforementioned parties.

Log Files

As with most websites you visit, certain files are collected and stored digitally when you enter or leave. This information does not pertain to an individual’s identity. What is saved is an Internet Protocol (IP) address, operating system, time on site, click patterns, navigation patterns, age of people who are on the website, and demographics, as well as buying habits based upon this data. This information is used to analyze web traffic and for third-party advertisers.

In addition, cookies are also collected. This is a small text file that is stored for record-keeping purposes, and to make your experience more enjoyable. For instance, cookies will allow you to save shipping or payment information so it does not have to be re-entered multiple times. This website is still fully functional even if cookies are disabled. This statement covers KRATOMWORX and its parent companies, and does not apply to third-party advertisers or companies.

External Links

This website may or may not contain links to external websites. While these links are trusted on our end, they may have different or conflicting policies that do not apply to this website. Be advised that KRATOMWORX and its parent companies are not responsible for anything once you leave this website. Please read through the external website’s policy to make sure it coheres with your preferences.

KRATOMWORX makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature, or reliability of sites accessible by hyperlink from our site, or sites. The linked sites are not under the control of KRATOMWORX, and KRATOMWORX is not responsible for the content of any linked site or any link contained in a linked site, or any review, changes, or updates to such sites. The inclusion of any link does not imply affiliation, endorsement, or adoption by KRATOMWORX of the site or any information contained therein.

Security

The safety of your personal information is paramount to us. When your orders are processed, and payment information is sent, it is encrypted with secure socket layer technology (SSL) to ensure that it is not hacked or intercepted by malicious parties. All of your credit card information is encrypted and stored in cold storage (offline).

Personal Information

If your name, address, phone number, email address, or payment information changes, or if you simply do not wish to purchase our products anymore, simply email customer support to aware them of anything that needs to be corrected, deactivated, or moved.

Testimonials

Customer testimonials posted to this website have been done so with prior consent from real customers, and have only been edited to adhere to proper grammatical and spelling standards to ensure readability. They are uploaded to provide real feedback to future and current customers.

Opt-Out

We give you the opportunity to opt-out of receiving emails, physical mail, or newsletters from us. For instance, if you have purchased our products and do not wish to receive any future correspondence regarding discounts, specials, or marketing materials, you may opt-out of our database. In addition, if you feel you would like to receive promotional material or marketing material after already opting out, you may email customer support and indicate that you would like to do so.

Business Transitions

In the event that KRATOMWORX or its parent companies are sold or acquired by an outside organization, personal information may go along with the asset transfer. If this occurs, you will be notified 30 days prior to the official transfer date, and you may move, delete, or change any information that you would like to if you choose to do so.

Privacy Policy Changes

We reserve the right to change this privacy policy at any time or date without notice. But, in the event that important changes are made that we feel customers would like to know about, a notice of change will be sent or uploaded to the website to make this known to our customers.

Return Policy & Refunds

If you are not 100% satisfied with your purchase, you can return our products and get a full refund, minus the cost of shipping. You can return our products for up to 90 days from the date you purchased it. Simply contact us and send the remaining products to the address we provide to you. You are only responsible for the cost of return shipping.

Product and Service Descriptions

We have taken reasonable precautions to try to ensure that all product descriptions, prices and other information shown on our Sites are correct and fairly described. However, when ordering products or services through our Sites, please note that KRATOMWORX reserves the right not to accept any orders if there is a material error in the description of the product or service, or if the price advertised is incorrect; all prices are displayed in United States Dollars unless expressly indicated otherwise; packaging may vary; any weights, dimensions, and capacities shown on the Sites are approximate only; and all items are subject to availability.

Copyright

All content included in or made available through any KRATOMWORX, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of KRATOMWORX. The compilation of all content included in or made available through KRATOMWORX is the exclusive property of KRATOMWORX and protected by U.S. and international copyright laws.

Trademark

Graphics, logos, page headers, button icons, scripts, and service names included in or made available through any KRATOMWORX are trademarks or trade dress of KRATOMWORX in the U.S. and other countries.

Applicable Law

By using any KRATOMWORX, you agree that the laws of the state of Arizona, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute will be resolved in Spain

Disclaimer of Warranties

YOU EXPRESSLY AGREE THAT USE OF THE SITES AND OTHER PRODUCTS AND SERVICES OF KRATOMWORX IS AT YOUR SOLE RISK. YOU UNDERSTAND AND AGREE THAT THE SITES AND THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE THROUGH IT AND OTHERWISE ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. YOU ACKNOWLEDGE THAT KRATOMWORX DOES NOT CONTROL IN ANY RESPECT ANY ADVERTISEMENTS, PRODUCT DESCRIPTIONS, PRODUCTS, OR CONTENT OFFERED BY THIRD PARTIES ON OR THROUGH THE SITES. KRATOMWORX AND ITS AFFILIATES ASSUME NO RESPONSIBILITY FOR AND MAKE NO WARRANTY OR REPRESENTATION AS TO THE ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY, OR USEFULNESS OF CONTENT OR PRODUCTS (INCLUDING PRODUCT DESCRIPTIONS) DISTRIBUTED OR MADE AVAILABLE BY THIRD PARTIES THROUGH OR OUTSIDE OF THE SITES. NOR DOES KRATOMWORX MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITES, ANY PRODUCTS OR SERVICES OFFERED OR SOLD THROUGH THE SITES, OR ITS CONTENT.

Limitations on Liability

WE EXCLUDE ALL REPRESENTATIONS, WARRANTIES, CONDITIONS, AND TERMS (WHETHER EXPRESS OR IMPLIED BY STATUTE, COMMON LAW OR OTHERWISE) TO THE FULLEST EXTENT PERMITTED BY LAW.
IN NO EVENT, INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, SHALL KRATOMWORX OR ITS AFFILIATES BE LIABLE FOR ANY DAMAGES, CLAIMS, OR LOSSES INCURRED (INCLUDING WITHOUT LIMITATION COMPENSATORY, INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES), HOWEVER CAUSED, AND UNDER ANY THEORY OF LIABILITY ARISING IN CONNECTION WITH: (I) THE SITES; (II) THE USE OR INABILITY TO USE THE SITES; (III) THE USE OF OR RELIANCE ON ANY CONTENT OR INFORMATION DISPLAYED IN OR ON THE SITES; (IV) THE PURCHASE OR USE OF ANY PRODUCTS THROUGH THE SITES OR OTHERWISE; (V) UNAUTHORIZED ACCESS TO OR ALTERATION OR LOSS OF YOUR TRANSMISSIONS OR DATA OR OTHER INFORMATION THAT IS SENT OR RECEIVED; (VI) ERRORS, SYSTEM DOWN TIME, NETWORK OR SYSTEM OUTAGES, OR FILE CORRUPTION OR SERVICE INTERRUPTIONS; OR (VII) OTHERWISE UNDER THIS AGREEMENT/TERMS AND CONDITIONS, WHETHER OR NOT REASONABLY FORESEEABLE, EVEN IF KRATOMWORX OR ITS REPRESENTATIVES ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, CLAIMS, OR LOSSES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, KRATOMWORX’ LIABILITY TO YOU FOR ANY CAUSE OF ACTION OR CLAIM WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU IN THE LAST 90 DAYS TO KRATOMWORX FOR ANY PRODUCTS SUPPLIED BY KRATOMWORX THROUGH YOUR USE OF THE SITES OR OTHERWISE.

KRATOMWORX WILL NOT BE LIABLE IN ANY AMOUNT FOR FAILURE TO PERFORM ANY OBLIGATION UNDER THESE TERMS AND CONDITIONS IF SUCH FAILURE IS CAUSED BY THE OCCURRENCE OF ANY UNFORESEEN CONTINGENCY BEYOND ITS REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, INTERNET OUTAGES, COMMUNICATIONS OUTAGES, FIRE, FLOOD, OR WAR. THESE EXCLUSIONS SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAW OF THE UNITED STATES OF AMERICA. IF ANY PROVISION OR PART-PROVISION OF THESE TERMS AND CONDITIONS SHALL BE INVALID, UNLAWFUL, VOID, OR FOR ANY REASON UNENFORCEABLE IT SHALL BE DEEMED SEVERABLE AND SHALL NOT AFFECT THE VALIDITY AND ENFORCEABILITY OF THE REMAINING PROVISIONS OF THESE TERMS AND CONDITIONS.

International Users

The Sites are controlled, operated, and administered by KRATOMWORX from its offices within the United States of America. KRATOMWORX makes no representation that materials on the Sites are appropriate or available for use at other locations outside of the United States, and access to them from territories where the contents or products available through the Sites are illegal is prohibited. You may not use the Sites or export the content or products in violation of U.S. export laws and regulations. If you access the Sites from a location outside of the United States, you are responsible for compliance with all local laws.

Contact Us

If you have any questions or concerns regarding the website, this privacy policy, or any our products that are offered, please email [email protected]